In 2001, Capinfo completed its construction of the Beijing municipal medical insurance information system launched this system online. Over two decades, this system has maintained stable and efficient operations, exhibiting prominent functional advantages. On the basis of medical insurance service platforms and systems, we have offered all-round operation and maintenance guarantee for various users through technical support, specialists, call center’s policy consultation, technical support platform, knowledge base maintenance, software service support and field services. Maintaining high-quality and perfect operations, this system fully supports informatization of all medical insurance businesses of designated medical institutions of Beijing. It has satisfied the needs of designated medical institutions at varying levels and insurance buyers for handling matters about medical insurances.